Refund & Dispute Policy

Last Updated: June 29, 2025

We value fairness and transparency. Please read our refund and dispute policy carefully before making a purchase.

1. Refunds

We offer refunds under the following conditions:

• If you experience a technical issue that prevents you from using a paid feature.
• If you were accidentally charged or double-billed.

To request a refund, contact us at gabocastillo321@gmail.com within 7 days of the charge. Refunds are issued at our discretion and processed via your original payment method.

We do not offer refunds for:

• Change of mind
• Lack of matches or engagement with the app
• Subscription periods partially used

2. Disputes

• If you believe you were charged in error or have a payment-related concern, contact us first at gabocastillo321@gmail.com.
• We aim to resolve all issues within 3–5 business days.
• Initiating a chargeback before contacting us may delay the resolution process.